Privacy Policy for xpressifi

Last Updated: 16-08-2023

Introduction

This Privacy Policy outlines how xpressifi ("we," "our," or "us") collects, uses, discloses, and safeguards the personal information of users ("you" or "your") who interact with our embedded app within the Shopify ecosystem, which integrates with the InvoiceXpress software.

We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect information that is necessary for the operation of our app and to provide you with the best experience. This includes:

  • Account Information: We may collect your Shopify store information and details required for app authentication.
  • Order Details: To generate invoices and receipts accurately, we collect order data, including customer details, products, prices, discounts, taxes, and any other relevant order information.
  • Customer Information: We collect customer details provided during the order process, which may include names, contact information, and VAT numbers.

How We Use Your Information

We use the collected information to:

  • Generate Invoices and Receipts: We utilize the order details to automatically create invoices and receipts that accurately reflect the transaction.
  • Improve App Performance: We may use aggregated and anonymized data to enhance the functionality, features, and user experience of our app.
  • Customer Support: We use customer information to respond to inquiries, troubleshoot issues, and provide assistance.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in app functionality, customer support, or analytics. These providers are contractually bound to protect your data.
  • Legal Compliance: We may disclose information if required by law or to protect our rights, privacy, safety, or property.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You can access, update, or delete your personal information by contacting us at help@thinkorange.pt. However, note that certain information may be retained for legal and legitimate business purposes.

Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our app.

Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at help@thinkorange.pt.

By using our app, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.

Thank you for using xpressifi!